getting IT right first time
Every year, businesses of all shapes and sizes develop and implement new systems and processes that really make a difference. Unfortunately, that difference is not always for the better. Implementing solutions only works if you understand the problem you are trying to solve. It's no wonder that around two-thirds of IT projects fail.
This is where we can help.
With extensive experience from providing consultancy in both the private and public sectors combined with the latest management thinking from one of the world's leading management colleges we provide a range of services including business analysis, end-to-end software and system testing, document writing and training of new systems. You can trust us to help ensure that your IT projects support your strategy, your staff and your customers.
Thorough requirements elicitation through workshops and interviews, written up as a document and/or user stories depending upon the project.
Clear, unambiguous user guides or manuals, with a focus on ease of translation, suitable for users, training or technical support.
Ensuring that the maximum value of an application is achieved, best meeting the needs of the business and the users.
Complete testing of software from a user perspective from start to finish to ensure that functional requirements are met and bugs eradicated prior to release.
End user training fo new systems delivered face-to-face as a group or individually, or via web-based conference call.
Checking documents for spelling, grammar, punctuation and legibility, with feedback, suggested corrections, comments and/or re-authoring.
One of the best Business Analysts I have ever worked with. Knowledge on domain, requirement details, business stakeholder engagement, clarity in the requirement documents were appreciated all across the board.
We worked together for a couple of years - facilitating large learning events (online and face-to-face) and working across the life-cycle of assorted e-learning programmes and the administration of social networks for internal communication. He has a refreshingly 'no-nonsense' approach to the business, always approaches what he does in a balanced, equitable and good-humoured way and was always great fun to work with.
[The BA's] contribution has been exemplary, in his contribution to managing the project process and software supplier but also in his ability to understand detailed Treasury and accounting concepts and translate these into systems and process requirements.
An excellent personal style, both approachable and informative whilst ensuring projects remain on track and within time / budget constraints. Unflustered, hard working and consciencious with an eye for detail. Listens to all options available before identifying the next steps, yet retains pragmatism. A real pleasure to work with.
A very personable Senior Analyst who possesses broad cross-functional experience as is evidenced in the work he produces which I always found to be concise, accurate and very well presented.